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Good Practice Recommendations

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  The project manager's perspective
  Advice to funders
   
 

The project manager's perspective

Based on the interviews conducted by DfES consultants,the project managers generally recommended the following:

  • Recognise that the project is innovative
  • Secure revenue funding in support of capital
  • Follow the financial procedures of the 'accountable body'
  • Be realistic in scaling ambitions and writing delivery plans
  • Achieving equipment roll-out, training participants and developing a community portal is task enough

Good practice recommendations for 'new start' WuC projects were as follows:

  • Clarify aims & objectives and services on offer before doing any publicity about the scheme
  • Beware of inflating community expectations in the early stages of awareness raising/community engagement
  • Be clear and consistent on charging policy
  • Recruit staff with skills in:
  • - Project management
    - ICT/technology
    - Community development/networking
    - Financial management

  • Do not let the project become 'technology led' - concentrate on people
  • The WuC can develop only at the pace of the 'accountable body' since the latter controls the purse-strings

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Advice to funders

The advice that project managers would give to funders, in particular the DfES on meeting its programme objectives was:

  • Do not provide funding profiled to financial years - if the programme over-runs, the project is under pressure to spend the funding allocated by a firm deadline (and not according to the its delivery plan)
  • Provide an element of revenue funding in support of large capital funded projects - otherwise, the WuC project is delayed while revenue funding is sought, confirmed and drawn-down
  • Recognise that the project impacts hard on the host organisation/accountable body in terms of staff time & resources
  • Narrowband technology solutions limit the project from the outset:
    • reduced scope for the delivery of rich media content
    • less incentive for community content development
    • higher online costs to the end user
  • DfES 'moving targets' - employment & training, social inclusion, community regeneration hinder planning
  • DfES needs to adopt a wider vision and use a WuC not for local 'synergy links' but 'joined-up government'

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