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Project Management

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Sections within this page
  Accountable body role
  Role of steering group
  Project review and future plans
  Focus groups
  Useful Documents    
 

Accountable body role

The accountable body generally takes responsibility for the legal and financial management of the grant disbursed to the project. As the organisation receiving the funding, the accountable body is therefore responsible for putting in place an audit trail, overseeing contract management with suppliers (but leaving this operationally to the project steering committee and project staff) and ensuring that the project has sufficient cashflow.

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Role of steering group

All of the WuC projects formed a steering group or management committee that met every month or so. The steering groups tended to draw its membership from community groups, voluntary organisations, the local authority departments (Education, Chief Executive, Corporate IT), the project's 'community forum' and other interested parties.

The role and influence of the steering group depended largely on the personalities attending the meetings and their level of interest in the project. A common theme to emerge was how the projects were able to get on with the day to day business of running the project, but that important decisions on future direction or policy went before the management group for decision or ratification. Some examples of these included the following:

  • applications/bids to external funders
  • charging policy
  • extending the geographical boundary
  • flagging up contractual problems with suppliers

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Project review & future plans

The 'accountable body is responsible for leading on the development of the project in consultation with the management group. Notwithstanding the DfES external evaluation, wholescale periodic project reviews were not generally undertaken, reflecting perhaps the relatively short implementation and delivery timescales on the WuC programme.

However, key aspects of the project did come under scrutiny - in particular, the need for revenue funding (and associated bids to external funders) and the longer term sustainability of the project. The accountable body tended to have a strong influence on how such plans developed for setting up a social/community enterprise to take over the running of the project and strongly reflected prevailing attitudes to the notion of 'community led'. The projects could be categorised to the following stages of development:

  • Stage One - Accountable body led, but with no plans for a handover to community organisation/social enterprise
  • Stage Two - Community organisation/social enteprise with an arms-length accountable body, albeit in the middle of the handover phase
  • Stage Three - community organisation/social enterprise with complete autonomy after 'handover phase'

With capital grants to six of the WuC projects totalling more than £1m each in 2001, it was unsurprising that the WuC projects were at stage one or two, but none had moved to stage three by April 2003.

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Focus groups

A series of four focus groups - two each on web portal content issues and planning for sustainability, were held with representatives of the WuC projects and their communities, and DfES staff. Each was managed and developed by Halcyon Consultants, and the outputs for these have been incorporated into this toolkit. All were part of the investment made by DfES to bring support project staff in order to develop ideas, consider progress, reinforce learning and develop best practice.

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Useful Documents

Accountable body / steering group role
A draft Board Constitution (Word, zipped 12kb) sets out the relationship between the accountable body (local authority) and the project.
Objectives roles and responsibilities (Word, zipped 8kb) describe the sum and the parts of a project.

Project review
ICT Management guidelines (Word, zipped 31kb) is a document produced by Resource drawn from an evaluation of the IT Challenge Fund. It contains useful pointers to a number of management issues, including skills, content services, partnerships, communication and community involvement.

The sample research questionnaire (Word, zipped 6kb) was used to survey residents about their use the web of and attitudes to the project. An online questionnaire (Excel, zipped 5kb) surveyed residents via a posted and web based form. A follow-up questionnaire (Word, zipped 10kb) was distributed to recipients in 2003 to gauge the impact of the scheme.

Regular project reviews can include a risk analysis (Word, zipped 9kb) and this example shows the complexity of this in an innovative situation.

Minutes from the Content Focus Group.

Minutes from the Sustainability Focus Group.
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