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'Digital Divide' policy making

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In 1998, The Government's Social Exclusion Unit published a report on neighbourhood renewal entitled 'Building a Better Britain'. As a result of this report, 18 Policy Action Teams were established to undertake research in each of the policy areas outlined in the report and to report to the government in the autumn of 1999.

As part of the Policy Action Team audit for the National Strategy for Neighbourhood Renewal, the Policy Action Team (PAT) 15 report concentrated on ICT and closing the "Digital Divide".

The aim of the research was to:

  • Contribute to the government's strategy on providing access to ICTs in low income neighbourhoods
  • Explore perceptions and attitudes of users and non-users towards ICTs and towards public access to ICTs
  • Explore the infrastructural issues of how authorities and other lead agencies establish and maintain such access
  • Develop our understanding of how ICTs can contribute to community renewal

Households on high incomes are eight times more likely to have access to the Internet than people on low incomes and the government's stated aim is providing universal access to the internet by 2005 to all those who want it. ICT has tremendous power to connect people with each other and to open up opportunities in education, employment, lifelong learning and leisure interests.

As a result of PAT15, the DfES introduced a number of specific initiatives to tackle the 'digital divide' including:

  • Up to 6,000 UK online centres, many in deprived communities, have been established across the country providing local access to ICT to those people who may otherwise miss out. - see UK Online Centres
  • Wired up Communities with seven pilot projects to test the creation of online communities by saturating a deprived area with 'access to ICT' at home
  • Computers Within Reach to offer low income families the opportunity of owning a low cost pc and printer.

UK online is a major initiative to ensure that everyone in the UK who wants it will have access to the Internet, and to make the UK one of the world's leading knowledge economies. It is driven by Government investment in education and training to avoid the development of a digitally divided society. UK Online has two main aims: to enhance democracy by encouraging public debate on the net; and to improve public services through the use of computers.

In March 1999, £199m from the Capital Modernisation Fund (CMF) has been invested in establishing UK online centres across England. The centres bring access to ICT and learning to people who may not easily gain access to technology in a variety of community based settings. UK online centres signpost people towards other net-based services, which can help people progress further in an area of personal interest, such as career or learning opportunities. Many UK online centres also offer courses on site - for example learndirect courses, or UK online computer training.

Further resources

A range of reports based on research of the UK online centres programme can be found at http://www.dfes.gov.uk/research/ and by using the search keywords community education, ICT and centres.

Community Development Foundation / Research and Innovation Services

Many first steps: interim report to DTI and DfEE Learning Centres Board on the first phase of 'The Five' Pioneer Learning Centres at http://www.riservices.co.uk/Manyfirststeps.htm

See also the Help is at Hand web site, run by BECTA for the online centres community.

DirectSupport is a free advice and mentoring service, funded by the DfES, for community and voluntary sector UK online centres. Details at http://www.directsupport.org.uk/

 

 
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